Quality Analyst – Pune Location

2 - 6 Years
Pune

Job Description

Responsibilities: 1. Monitoring Calls of Contact Center, and 2. Sharing regular Feedback 3. Addressing Serious Concerns individually 4. Training Contact center on the quality, policy and procedures of calls Skills: 1. Good in English and Marathi

Salary: Not Disclosed by Recruiter

Industry:BPO / Call Centre / ITES

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Quality

Role:Quality Assurance/Quality Control Executive

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

GenNext Human Resource Management

GenNext Is A Leading And Fast Progressing Manpower Recruitment And Executive Search Firm In Central India Providing Its Services To Various Sectors All Over The India. Focusing Mostly In 'Executive Search' For Managerial & Top Management. We Are Spec
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Recruiter Name:Nikki Shukla

Contact Company:GenNext Human Resource Management

Telephone:9300002919

Address :R- 76-77, IInd Floor,, Zone II M.P Nagar,